Privacy Policy
Last Updated: November 6, 2025
At Storm Chaser Corp (“we,” “us,” or “our”), we are committed to protecting your privacy and ensuring the security of your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our Pathfinder CRM platform and related services (collectively, the “Services”).
By accessing or using our Services, you agree to the terms of this Privacy Policy. If you do not agree with our policies and practices, please do not use our Services.
1. Information We Collect
1.1 Personal Information You Provide
We collect personal information that you voluntarily provide when you:
- Register for an account or sign up for a trial
- Contact us through our website or customer support
- Subscribe to our newsletters or marketing materials
- Use our Services and input data for your business purposes
This information may include:
- Contact Information: Full name, email address, phone number
- Company Information: Company name, industry, job title, business address
- Account Credentials: Username, password (encrypted), security questions
- Business Data: Customer information, sales leads, communications, and other data you upload or input into our platform
1.2 Payment Information
When you subscribe to a paid plan, payment information is collected and processed by our third-party payment processor, Stripe. We do not store your complete credit card numbers or sensitive payment details on our servers. We only retain subscription status, transaction IDs, and billing history for account management purposes.
1.3 Automatically Collected Information
When you access our Services, we automatically collect certain information, including:
- Usage Data: Pages viewed, features used, time spent, click patterns
- Device Information: IP address, browser type, operating system, device identifiers
- Location Data: General geographic location based on IP address
- Cookies and Tracking Technologies: As described in our Cookie Policy below
2. How We Use Your Information
We use the information we collect for the following purposes:
- Provide and Maintain Services: To operate and maintain the Pathfinder CRM platform, process your requests, and deliver the features you use
- Account Management: To create and manage your account, authenticate your identity, and provide customer support
- Improve Our Services: To analyze usage patterns, diagnose technical problems, and enhance user experience
- AI and Machine Learning: To train and improve our AI algorithms using aggregated, anonymized data (we do not use your specific business data to train models accessible to other users)
- Communications: To send you service updates, security alerts, technical notices, and respond to your inquiries
- Marketing: With your consent, to send you promotional materials, newsletters, and product updates (you can opt out at any time)
- Legal Compliance: To comply with applicable laws, regulations, and legal processes
3. How We Share Your Information
We do not sell, rent, or trade your personal information. We may share your information in the following limited circumstances:
3.1 Service Providers
We share information with trusted third-party service providers who assist us in operating our Services:
- Cloud Hosting: Amazon Web Services (AWS) - for secure data storage and computing infrastructure
- Payment Processing: Stripe - for handling subscription payments
- Analytics: Google Analytics - for understanding website usage (anonymized data)
- AI Services: OpenAI - for powering our AI features (data is processed according to their privacy policies)
- Communication: WhatsApp Business Platform (Meta) - for enabling messaging features
These service providers are contractually obligated to protect your information and use it only for the purposes we specify.
3.2 Legal Requirements
We may disclose your information if required by law, court order, or governmental authority, or if we believe in good faith that such disclosure is necessary to:
- Comply with legal obligations
- Protect our rights, property, or safety
- Prevent fraud, security issues, or technical problems
- Protect the rights and safety of our users
3.3 Business Transfers
In the event of a merger, acquisition, reorganization, or sale of assets, your information may be transferred to the acquiring entity. We will notify you of any such change and provide you with choices regarding your information.
4. Data Security
We implement industry-standard security measures to protect your information:
- Encryption: All data transmitted between your device and our servers is encrypted using TLS/SSL protocols
- Data Storage: Your data is securely stored on AWS servers in the US-East region with encryption at rest
- Access Controls: Strict access controls limit who can access your data internally
- Regular Audits: We conduct regular security audits and vulnerability assessments
- Incident Response: We have procedures in place to respond to security incidents and will notify you of any breach affecting your data
While we strive to protect your information, no method of transmission or storage is 100% secure. We cannot guarantee absolute security but will make reasonable efforts to protect your data.
5. Your Privacy Rights
Depending on your location, you may have the following rights regarding your personal information:
5.1 General Rights
- Access: Request a copy of the personal information we hold about you
- Correction: Request correction of inaccurate or incomplete information
- Deletion: Request deletion of your personal information (subject to legal obligations)
- Data Portability: Request your data in a structured, machine-readable format
- Objection: Object to processing of your data for direct marketing purposes
- Restriction: Request restriction of processing under certain circumstances
5.2 GDPR Rights (European Economic Area)
If you are located in the EEA, you have additional rights under the General Data Protection Regulation (GDPR), including the right to lodge a complaint with your local data protection authority.
5.3 CCPA Rights (California Residents)
California residents have rights under the California Consumer Privacy Act (CCPA), including the right to know what personal information we collect, the right to delete, and the right to opt-out of the sale of personal information (note: we do not sell personal information).
5.4 How to Exercise Your Rights
To exercise any of these rights, please contact us at privacy@stormchasercorp.net. You can also manage certain information directly through your account settings. We will respond to your request within 30 days.
7. Data Retention
We retain your personal information for as long as necessary to provide our Services and fulfill the purposes described in this Privacy Policy. Specifically:
- Account Data: Retained for the duration of your active account, plus 90 days after account closure (for recovery purposes)
- Business Data: Deleted within 30 days of account closure, unless you request immediate deletion
- Usage Logs: Retained for up to 2 years for security and analytics purposes
- Legal Compliance: Some data may be retained longer if required by law or for legitimate business purposes (e.g., resolving disputes, enforcing agreements)
8. International Data Transfers
Your information may be transferred to and processed in countries other than your country of residence, including the United States. These countries may have different data protection laws than your jurisdiction.
When we transfer data internationally, we implement appropriate safeguards, such as:
- Standard Contractual Clauses approved by the European Commission
- Ensuring our service providers are compliant with applicable data protection frameworks
- Encryption and security measures during transmission
9. Children’s Privacy
Our Services are not directed to individuals under the age of 18. We do not knowingly collect personal information from children. If we become aware that we have collected information from a child without parental consent, we will take steps to delete that information promptly.
10. Changes to This Privacy Policy
We may update this Privacy Policy from time to time to reflect changes in our practices or for legal, operational, or regulatory reasons. We will notify you of any material changes by:
- Posting the updated policy on this page with a new “Last Updated” date
- Sending you an email notification (for significant changes)
- Displaying a prominent notice on our website or within the Services
Your continued use of our Services after the changes take effect constitutes your acceptance of the updated Privacy Policy.
11. Contact Us
If you have any questions, concerns, or requests regarding this Privacy Policy or our data practices, please contact us:
Storm Chaser Corp
7640 N Macarthur Blvd, Irving, TX 75063
Email: privacy@stormchasercorp.net
Phone: +1 (949) 870-2817
General Inquiries: contact@stormchasercorp.net
We take your privacy seriously and will respond to all requests within 30 days in accordance with applicable data protection laws.