Terms of Service

3.1 Account Creation

To use our Services, you must create an account by providing accurate and complete information. You are responsible for maintaining the confidentiality of your account credentials and for all activities that occur under your account.

3.2 Account Security

You agree to:

• Use a strong, unique password for your account
• Notify us immediately of any unauthorized access or security breach
• Not share your account credentials with anyone else
• Be responsible for all activities under your account

3.3 Account Termination

We reserve the right to suspend or terminate your account if you violate these Terms or engage in fraudulent, abusive, or illegal activities.

4.1 Free Trial

We offer a 14-day free trial with full access to all features. No credit card is required to start the trial. At the end of the trial period, you must select a paid plan and provide payment information to continue using the Services. We will not automatically charge you without your explicit consent.

4.2 Paid Subscriptions

We offer the following subscription plans:

• Starter Plan: $29 per month - Includes up to 50 leads/month, AI lead discovery, basic automation, and email integration
• Professional Plan: $99 per month - Includes up to 500 leads/month, advanced AI features, custom automation, multi-channel integration, and priority support
• Enterprise Plan: Custom pricing - Includes unlimited leads, enterprise AI models, custom integrations, dedicated account manager, and SLA guarantee

All prices are in USD and are subject to applicable taxes. We reserve the right to change pricing with 30 days advance notice.

4.3 Billing and Payment

• Subscriptions are billed monthly in advance on the date you subscribe
• Payment is processed securely through our third-party payment processor, Stripe
• You authorize us to charge your payment method automatically for each billing cycle
• If payment fails, we will attempt to notify you and may suspend your account until payment is received

5.1 Cancellation

You may cancel your subscription at any time through your account settings or by contacting our support team. Upon cancellation:

• Your access will continue until the end of the current billing period
• You will not be charged for subsequent billing cycles
• Your data will be retained for 30 days after cancellation, after which it will be permanently deleted

5.2 Refund Policy

• Monthly Subscriptions: We do not offer refunds for monthly subscriptions. You may cancel at any time to avoid future charges.
• Annual Subscriptions: If you cancel an annual subscription within 30 days of the initial purchase, you may request a pro-rated refund for unused months.
• Exceptional Circumstances: Refund requests due to extenuating circumstances will be reviewed on a case-by-case basis.

To request a refund, please contact support@stormchasercorp.net.

6.1 Your Data

You retain all ownership rights to the data, content, and information you upload, input, or generate through the Services (“User Data”). By using our Services, you grant us a limited, non-exclusive license to:

• Process and store your User Data to provide the Services
• Use aggregated, anonymized data to improve our AI models and Services
• Back up your User Data for disaster recovery purposes

We will not sell, share, or use your User Data for any purpose beyond providing the Services, except as required by law or with your explicit consent.

6.2 Our Intellectual Property

The Services, including the software, algorithms, user interface, branding, and all related intellectual property, are owned by Storm Chaser Corp and are protected by copyright, trademark, and other laws. You are granted a limited, non-exclusive, non-transferable license to access and use the Services in accordance with these Terms.

6.3 AI-Generated Insights

Insights, recommendations, and analytics generated by our AI using your User Data belong to you. However, the underlying algorithms, models, and methodologies used to generate these insights remain our intellectual property.

8.1 Uptime Guarantee

For Enterprise Plan customers, we guarantee 99.5% uptime (excluding scheduled maintenance). If we fail to meet this guarantee, you may be eligible for service credits as outlined in your Enterprise Agreement.

8.2 No Warranty for Other Plans

For Starter and Professional plans, the Services are provided on an “as is” and “as available” basis. We strive for high availability but do not guarantee uninterrupted access.

8.3 Maintenance

We may perform scheduled maintenance from time to time. We will provide advance notice whenever possible and will minimize disruption to your use of the Services.

12.1 Governing Law

These Terms shall be governed by and construed in accordance with the laws of the State of Texas, United States, without regard to its conflict of law principles.

12.2 Dispute Resolution

Any disputes arising from or related to these Terms or the Services shall be resolved through:

• Informal Negotiation: We encourage you to contact us first to resolve disputes informally
• Arbitration: If informal resolution fails, disputes shall be resolved through binding arbitration in accordance with the rules of the American Arbitration Association, conducted in Dallas County, Texas
• Class Action Waiver: You agree to resolve disputes on an individual basis and waive any right to participate in class action lawsuits

12.3 Exceptions

Notwithstanding the above, either party may seek injunctive relief in any court of competent jurisdiction to protect intellectual property rights or prevent imminent harm.

14.1 Entire Agreement

These Terms, together with our Privacy Policy and any additional agreements, constitute the entire agreement between you and Storm Chaser Corp regarding the Services.

14.2 Severability

If any provision of these Terms is found to be invalid or unenforceable, the remaining provisions shall continue in full force and effect.

14.3 No Waiver

Our failure to enforce any provision of these Terms shall not constitute a waiver of that provision or any other provision.

14.4 Assignment

You may not assign or transfer these Terms or your account without our prior written consent. We may assign these Terms in connection with a merger, acquisition, or sale of assets.